Managed print services – Coastal Copy

In 805conversations by Mark Sylvester

Your print strategy: the right printer, in the right place.

Tom Rizk, CEO and Owner of Coastal Copy sat down with 805conversations’ host Mark Sylvester to talk about how they have been helping local business’s manage their print needs for the past 37 years. Tom has seen it all and talks about how business machines and our reliance on them has changed dramatically.
If it makes you more profitable.” When replying to question about when it’s time to replace equipment.
Topics included;
  • What’s most fun about running his business.
  • How he gets inside his client’s business and learns how they work, to be able to make suggestions on more effective use of existing business machines
  • How he parlayed a $2,000 investment into a powerhouse regional business services company
  • How he helped business owners justify the expense of printers and copiers when they were brand new to the industry and cost half of what a new home cost at the time
  • Surviving the cyclical business climate, especially 2008
  • His thoughts on what his product really is. Hint: Great service.
  • How you cost-justify MPS (Managed Print Services) to your CFO
  • What your invisible costs really are and how to get a handle on them
  • Where’s the innovation coming from in office and business machines
  • What it means to be truly paperless as an office
  • How to think about integrated document management systems
Tom is passionate about his clients and helping them solve the challenges they face as a business. There are a lot of industry’s that still print a lot, Healthcare, Education and the Government can have complex printing challenges. Coastal Copy is a charter sponsor of 805connect and has been extremely supportive of our efforts. You can reach them for a consultation at 800.995.8835 If you are not familiar with the term Managed Print Services, here’s a detailed description (from What is “managed print services” (MPS)? The managed print services definition is broad, but the end result is simple: gaining visibility and control of your printing, which helps you save money and boost productivity. Managed print also helps you improve environmental sustainability and document security. By “printing,” we mean the total cost of managing and optimizing your printers, their output, and the people and processes that support these devices. This includes:
  • Pages produced by office workers, mobile workers and production print operations
  • Office desktop printers, multifunction printers, copiers, scanners, fax machines and high-volume printers
  • Materials sent out for quick printing, offset printing, mailing and distribution
  • IT help desk support, technical service, maintenance, and add, move and change requests
  • Paper, ink, toner and other supplies and consumables
Add up the costs of “printing” and it accounts for a large chunk — as much as 15% of a business’s annual spending. Through managed print services, you can outsource print management and cut costs by as much as 30%. The best-managed print services companies do more than just oversee your printers. They also:
  • Conduct a thorough, up-front assessment to analyze your current printing infrastructure.
  • Monitor, manage and optimize your total print output environment, end to end, regardless of printer brand.
  • Provide a roadmap to reduce the number and types of printing devices and supplies while meeting the needs of your business.
  • Proactively identify and solve potential printing problems and replenish supplies before employees are affected.
  • Reduce your environmental footprint through printing less paper, consuming less energy, generating fewer greenhouse gases and keeping waste out of landfills.
  • Give telecommuters and mobile workers easy and secure printing access.
  • Continuously monitor your printing environment and use ongoing process improvements to save you time and money.
  • Provide network management and information technology (IT) integration, from platform support to cloud-based solutions.
  • Train your employees for a smooth transition through change management so they are more satisfied and productive.
  • Have a proven track record in deploying managed print services anywhere in the world through a global network of highly skilled experts.
  • Turn slow, paper-based processes (like routing and approvals) into automated, digital ones.
Coastal Copy is located in Goleta, California and serves all businesses throughout the 805 region, from Paso Robles to Westlake Village.