Michael Teasdale, a member of the Advisory Council at California Lutheran University, covered a lot of ground in this informative talk with Mark. Michael spent most of his career in Healthcare and has a background in Theater, Communications and spends a lot of his time now with public service projects in Ventura County.
Always ask, Did I learn something?”
Topics included;
Working at Baxter, in Paris and Wisconsin and at General Electric
How you look at an organizations’ Operational Excellence;
Who is their customer – what to they need or want
What is the beginning and the end of the process
Identify the Key Steps in the process
Getting people to understand their role in the process and why this is critically important
Are you asking the right questions?
His life in the Theater – as a director, and how it influenced his business career
The BING Theory – love this.
Interesting difference between theater and other performance types
The importance of communications in business
His five years as a speaker coach
His tips for speakers
Know what you want to accomplish – what do you want the audience to say, do or think
Understand your audience and ask, Why are they there?
